State Farm® Insurance Agent Jim Kelly

"Personal, professional service, plus the best rates I've ever had. Great work State Farm!"

"I got switched to this office after my old agent retired, and I was honestly thinking about leaving. But Cassious English was so kind, knowledgeable, and patient that he completely changed my mind. He took the time to answer all of my questions, made the transition easy, and provided excellent customer service. It’s hard to find someone who genuinely cares, and it really showed. Because of Cassious, I’ve decided to stay with this office. Highly recommend!"

"I had an amazing interaction with Agent Cassious English. I am currently in another state and needed to make adjustments to my policies. Cassious was very knowledgeable and helped explain everything throughly to me. I was considering having an agent locally however because of the awesome customer service, extensive knowledge, and professionalism received today, I will definitely continue with this office/agent. Thank you for your help."

"This State Farm office is fantastic! The environment is friendly, and the staff delivers excellent service. Jim is knowledgeable and always willing to help with any inquiries. Highly recommend stopping by for your insurance needs!"

"Lisa was great when I called. Very helpful and kind."

"Jim was very professional and helpful w/ updates on my account!"

"The last I called in and had questions about policies. I spoke with a man named John Kohler and he was above and beyond helpful👏🏼👏🏼 I really appreciate the knowledgeable staff at Jim Kelly-State Farm."

"Chay was such a big help for us and made the process incredibly easy to move our homeowners and auto policies over to State Farm. Very knowledgeable and down to earth as we talked through options."

"I love stopping in the local office! Chay, Lisa and John are just so friendly and helpful!"

"I clearly paid the bill, why do you say that you received it and canceled me for non payment, I even have a confirmation for payment. way to go state farm
I did hear back from State Farm asking me to change my 1 star, also contacted my bank, it never went through, so something happened on State Farm end. I should be thanking Josh at State Farm for trying to say it was my fault and canceling me, I found the same insurance for half the price."

"Jim is awesome! I’ve had insurance through several other insurance companies in my lifetime and he’s hands down the best and has the best rates!"

"Cassious with Jim Kelly is so incredibly helpful. He’s the type of person you hope to speak to when you want something taken care of. Super knowledgeable, knows what he’s doing, and gets it done quickly. My dad has been with Statefarm for many years, and I, more than a few. And we couldn’t be more pleased to have someone like him there to help. Thank you!"

"Josh was great, quick and efficient!"

"I HAVE BEEN WITH JIM FOR SEVERAL YEARS HIS SERVICE IS EXCELLENT HIS ASSOCIATE JOSH IS ALSO TERRIFIC HE MADE INSURING AN OUY OF STATE PURCHASE SIMPLE AND FAST THANKS TO ALL"

"That Lisa girl at Jim Kelly State Farm was amazing! She helped me set up a new policy for an additional vehicle and it was so easy.
Thank Lisa for making the process so quick and for your excellent professionalism."

"Josh is super awesome taking care of my every need. Lisa was great at taking care of my new vehicle coverage. We had a bad connection but she kept working with me smiling. She help answer questions with joy and emailed things right over. They are always good at answering and getting to my account within 10 seconds. no waiting around on the phone. State Farm is the bomb. they also email me needed info when i am going on post and need something."

"I’m a young adult so this was my first time ever getting car insurance and doing everything on my own. Super nice! Made getting insurance really easy and was very helpful. They made it really easy to understand. I would definitely recommend!"

"Consistently prompt in responding to calls and call-back requests, and when I specifically asked for Jim, he got back to me right away. I’ve had a few issues in the past, but they were handled professionally and efficiently—I truly felt heard.

Informative and friendly—so glad to have Jim as my agent."

"Have enjoyed working with Jim Kelly's office for over 15 years. They are always friendly on the phone, quick to get my needs met and fantastic to work with. I appreciate their office and look forward to working with them for many more years to come."

"This guy is the best in the business. He makes the simple smooth and effortless. I believe his guidance will make me millions."

"I respect Mr. Jim but unfortunately you hire people who do not have customer service. Martha is the worst person I have met in 7 years."

"Fast and reliable! Hands down best experience with an insurance company.
Shoot, they even mailed me a birthday card.

*Edit* Personally wanted to thank Lisa for her willingness to help me with a personal article policy for a tractor. She made the process amazingly easy. She answered all my questions I had, and questions I didn't know I had professionally and with quickness."

"Jim Kelly State Farm Insurance in Fairbanks Alaska is the BEST insurance company. The agent Josh is amazing ! He is prompt with responses, always ready to help and explains quotes throughly. I used this State Farm Agency when I purchased my second home in Alaska and for my vehicle. If you need ANY insurance coverage, contact Josh as Jim Kelly State Farm Insurance Agency !!"

"Lisa is the best! Awesome service, can’t recommend enough."

"Fast Response, Easy to talk to. Fast in person, and fast over the phone. Enjoy working with them! Good Qoutes too."